Customer support packIt drafts a reply to every customer email and looks up the order. You say yes from your phone, and anything about money comes to you first.
14-day money-back guarantee. No questions asked.
This is what lands on your phone. You tap yes, and it gets done.
A ping with the full draft
NEEDS YOU at the top of the ping
SupportInbox check, 10:05 AMSara asks: “Where is my order?”
Order #1042 shipped Monday. I wrote a reply.
Hi Sara, your order is on its way and arrives Thursday. Here is your tracking link.
Claude drafts a reply to every customer email, and you say yes from your phone.
Read every hour, with the order looked up, saved in the Gmail thread and sent to your phone.
S2: Jane asks where her order is.
Draft: “Your socks left us on Thursday and should reach you by Monday.”
Reply “yes S2” to send as written.
Reply yes and it goes out. Or edit the draft in Gmail and send it yourself.
Refunds, complaints, billing, legal and safety words, and upset customers are flagged at the top.
Hi Priya,
Go one size up if your feet are wide. The Trail Crew has the most room at the toe. If they do not fit, swaps are free for 30 days.
Sam, Northtrail
Built from your past replies and your policies. It never promises what your files do not say.
Here is what the same job costs when you pay someone for it.
An outsourced agent answers your inbox.
A full-time support person, before taxes and benefits.
Gorgias or Zendesk, plus about $1 for each AI answer.
Plus your Claude plan, from $20 a month.
No monthly bill from us and no fee for each answer. You pay for Claude.
The folder lives on your computer. Nothing to cancel, no lock-in.
Change the answers, the voice and what always comes to you.
The cookbook walks you through each step. Claude does the work on your computer.
The cookbook and the folder are yours right away.
Open the folder in the Claude app and follow the cookbook, one step at a time.
Gmail or Google WorkspaceLink your inbox, Shopify if you use it, and your phone.
It checks on a schedule and asks you before it changes anything.
9 chapters and 38 steps, in the order you do them. Each step says how you know it worked.
The folder you open in Claude Code. It holds the routing rules, your knowledge and voice files, the schedule and the log of every reply.
The operating manual Claude reads every run: how a message is handled, how replies read, the limits.
Your inbox, ping hours and safe answers. /setup writes it with you.
7 skills: inbox check, daily digest, weekly learn, build knowledge, approve, doctor, setup.
The routing rules, as code: needs you, draft or safe.
The safety hook. Replies only with a yes; never new emails, forwards or deletes.
What you tell customers: shipping, returns, products, links.
You pay once and it is yours to keep. It opens in your library the moment you pay.
Customer support packPlus your Claude plan, from $20 a month.
Use it for 14 days. If it is not for you, one email gets you every dollar back. No questions asked.
Only if you turn on safe answers, one kind at a time, like order status with a tracking link. They are off at the start. All other replies wait for your yes, and anything about money always comes to you.
It learns your voice from your past replies: your greeting, your sign-off, how long you write. Every Monday it learns from the drafts you changed.
No. It cannot touch Shopify or your payments. Refund questions come to you first, with a calm holding reply ready to send.
It only uses what is in your knowledge file and the order itself. When it does not know, the draft says what you will check, and the ask tells you what is missing. Fix the file once and later drafts have it right.
This version works on a Gmail or Google Workspace inbox. We found no official connector for those help desks that can reply. Forwarding your support address into Google works.
We found no official connector for DMs. This version answers email only.
No. You copy a few lines this cookbook gives you, and you talk to Claude in plain words. Each step says how you know it worked.
This version is set up and tested for a Mac. The steps and the schedule assume one.
14-day money-back guarantee. No questions asked.
Rather have us set it up? We do it on your account, from $3,000. Email us
